tk999b Terms and Conditions

1 General Provisions

tk999b is an online gaming and betting platform that provides services to users in Bangladesh. These terms and conditions ("Terms") apply to the use of all services on the tk999b platform ("Platform"). By accessing our website or creating an account, you are considered to have fully accepted these Terms.

These Terms must be read together with our Privacy Policy and Responsible Gaming Guidelines, as all these documents together form our complete framework for use.

1.1 Definitions

• "Platform" means the tk999b website, mobile version and all associated services.
• "User" means any person who has created an account or is using the services.
• "Account" means the user's personal registered profile.
• "Funds" means money deposited into the user's account.
• "Bonus" means promotional offers, cashback or any other additional credits.

2 Account Registration

When creating an account on tk999b, the user must provide accurate and up-to-date information. If false or misleading information is provided, tk999b reserves the right to immediately close the account and any funds in that account may be forfeited.

2.1 Registration Terms

• Each individual may open only one account. If multiple accounts are found, all of them will be closed.
• The name, address and contact information provided at the time of registration must be true and accurate.
• The account password must be kept completely confidential and must not be shared with anyone else.
• If unauthorized access to the account is suspected, our support team must be notified immediately.
• The account is for the user's personal use only and cannot be transferred to others.

2.2 Identity Verification (KYC)

tk999b follows a Know Your Customer (KYC) identity verification process to ensure safe and responsible services. If the amount of deposits or withdrawals exceeds a specified limit, or if we deem it necessary at our discretion, the user may be required to submit a national identity card, passport or other valid identity document. Withdrawal of funds may be suspended if documents are not submitted.

3 Age Verification

tk999b strictly follows a 21+ age policy. Only persons aged 21 or above may create an account and participate in gaming activities on this platform.

• At the time of registration, the user must confirm that they are over 21 years of age.
• tk999b may request proof of date of birth for age verification at any time.
• If an account belonging to a minor is found, it will be immediately closed and all transactions will be cancelled.
• We urge parents and guardians to take responsible steps to prevent minors from gambling.

4 Deposits and Withdrawals

tk999b supports popular payment methods in Bangladesh, including bKash, Nagad, Rocket and bank transfer. All transactions are secured by SSL encryption.

4.1 Deposit Terms

• Minimum deposit amount: ৳200 (for all methods).
• Deposits may only be made from a payment account registered in the user's own name.
• Funds sent from third-party accounts will not be accepted and will be returned.
• The deposited amount will be added to the account promptly; if there is any delay, please notify the support team.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests generally take 10 to 45 minutes to process.
• Withdrawals will only be completed to the same payment method used for the deposit.
• KYC verification may be required to be completed before a withdrawal is processed.
• Withdrawals may be restricted if active bonus wagering requirements have not been met.
• tk999b reserves the right to delay or suspend withdrawals in the case of unusual or suspicious transactions.

5 Bonuses and Promotions

tk999b offers various bonuses and promotional offers. Each bonus has its own terms and conditions and compliance with them is mandatory. General terms and conditions relating to bonuses are given below.

5.1 Welcome Bonus

• A 100% bonus is available on the first deposit, up to a maximum of ৳10,000.
• Example: deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000.
• Or: deposit ৳22,000 and receive ৳10,000 bonus — total balance ৳32,000.
• The wagering requirement for the bonus is 25x (you must wager 25 times the bonus amount).
• Bonus funds cannot be withdrawn before the wagering requirements are met.

5.2 General Bonus Rules

• Each bonus offer may be claimed only once per account.
• Bonus funds cannot be transferred to another user.
• If bonus abuse or fraudulent activity is detected, the bonus may be cancelled and the account may be closed.
• tk999b reserves the right to modify, suspend or cancel any bonus offer at any time.
• Under the VIP program, users at the Bronze, Silver and Gold levels will receive weekly cashback benefits.

6 Gaming Rules

All games available on tk999b — including slots, live casino, cricket betting, blackjack and others — are operated according to specific rules. Separate rules for each game can be found on the relevant game page.

6.1 General Gaming Terms

• The outcome of all games is determined through fair and transparent Random Number Generator (RNG) technology.
• If a game is interrupted due to a technical error, that bet will be considered void and the bet amount will be returned.
• If a game remains incomplete due to a disconnection, tk999b's decision regarding that bet is final.
• If an unusual gain is achieved by exploiting a software error or bug, that win may be voided.

6.2 Sports Betting

• Betting odds may change at any time; the odds at the moment the bet is accepted will apply.
• Betting payouts will remain pending until the official result is announced.
• If an event is cancelled or abandoned, that bet will be considered void.
• For betting on IPL, BPL, T20 or ICC events, the rules of the relevant international sports governing body apply.

7 Prohibited Activities

The following activities are strictly prohibited on the tk999b platform. Violation of these rules will result in permanent closure of the account and legal action may be taken where applicable.

• Creating multiple accounts or using another person's account.
• Creating an account using a false identity or documents.
• Abusing the bonus system, such as claiming bonuses from accounts of multiple members of the same household.
• Playing games using automated software, bots or any technological advantage.
• Collusion or conspiring with other players.
• Using the platform for money laundering or illegal financial activities.
• Harassing or threatening other users.
• Attempting to bypass the platform's security systems.

8 Account Suspension and Closure

tk999b reserves the right to temporarily suspend or permanently close any account in the following circumstances:

• Violation of any provision of these Terms.
• Providing false information or identity fraud.
• Suspicion of money laundering or illegal activities.
• Refusal to submit KYC documents.
• At the user's own request (self-exclusion).
• If there has been no activity on the account for an extended period.

If legitimately earned funds are present, the opportunity to withdraw them will be provided before the account is closed — however, this does not apply in cases of fraud or rule violations.

9 Limitation of Liability

tk999b makes every effort to operate a reliable and secure platform. However, tk999b is not responsible for the following:

• Any loss caused by the user's internet disconnection.
• Unauthorized access to the account due to the user's own negligence.
• Delays or errors related to third-party payment providers (bKash, Nagad, Rocket, etc.).
• Financial losses from gaming — this is the user's own decision and risk.
• Service disruption due to unexpected technical problems or force majeure.

10 Privacy and Security

tk999b gives the highest priority to protecting users' personal information. All data is secured by SSL encryption technology and is managed in accordance with our Privacy Policy.

• Users' personal information is not sold or transferred to third parties.
• Information may need to be provided to authorities to comply with legal obligations.
• Transaction data is collected for monitoring suspicious activity.
• Users may contact the support team to correct or delete their own information.

11 Changes to Terms

tk999b reserves the right to change, modify, or update these terms and conditions at any time. Users will be notified of significant changes via email or through a notice published on the platform.

• Updated terms will take effect from the date of publication.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If a user does not agree to the new terms, they may request to close their account.
• The date of the latest update will be noted at the top of this page.

12 Contact & Complaints

If you have any questions, comments, or complaints regarding these terms and conditions, please contact our support team. We provide assistance 24/7 via live chat and email.

• Email: [email protected]
• Live Chat: Contact us directly from any page on the platform.
• After receiving a complaint, we will try to respond as quickly as possible.

For more information, please visit our FAQ page and Responsible Gaming guidelines.